Our Process

We start our process with getting to know you and your business, what industries you serve and the challenges you routinely encounter. From there, we take you through our full Business Health Assessment, that involves a self assessment followed by an in-depth discovery conversation based on the results. This becomes a comprehensive guide for improvement and growth, highlighting both opportunities for improvement and areas of strength.

With a greater understanding of your business and the framework provided by the Business Health Assessment, our team meets internally to create an actionable plan for improvement for your business, leveraging our network of resources to ensure measurable impact.

A team of Business Advisors then present our strategy and plan to the key stakeholders in your business, verifying that the needs we have identified align with your growth goals and the areas of greatest potential improvement. With your input, we prioritize the order of our services, ensuring that they are the most effective and have the greatest impact.

At this point your Business Advisor will work with you and your team to deploy your custom solution, staying connected through each phase of the project as it progresses.

As we finalize your project, we’ll make sure we’ve successfully executed the strategy to your standards. From there we will continue to monitor the improvements to your facility, processes, and workforce through our NIST Impact Survey. Our goal is to be a long-term partner in improving your business operations, so as one project may end, our engagement with you will be ongoing as your business grows and changes, and as we continue to develop new resources and services that can support your business for years to come.