This two-day workshop integrates classroom and onsite experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE workshop, and focuses on the Systems and Tools diamonds in the Shingo Model. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well designed systems to drive ideal behaviors that are required to produce sustainable results. *NOTE: DISCOVER EXCELLENCE is a prerequisite to this workshop.

WORKSHOP OBJECTIVES:

• DISCOVER three types of essential systems.

• EXPLORE five required tools for each system.

• LEARN how to create and use system maps.

• UNDERSTAND system standard work and how it drives improvement.

WHO SHOULD ATTEND?

Senior Leaders, Top Management, Continuous Improvement Professionals, Decision Makers (enterprises, big, medium or small, from any sector)

For more information or if you have any questions about the workshop, please contact:

TMAC Business Advisor and Shingo Alumni – Eduardo Martinez