This ISO 9001:2015 course introduces the concepts needed to understand, develop, and implement a quality management system. 

This (6-part) workshop series will provide attendees with a basic understanding of the standard’s requirements including how the implementation of a QMS can help their organization build a business framework of robust processes, deliver with improved consistency of product and service and improve employee understanding.

Experienced instructors explain how to integrate the requirements of the ISO family of standards during system implementation, prepare for audits, and achieve ISO 9001:2015 registration. Exercises prepare attendees to identify key requirements, create documentation, develop project plans, and prepare their organization for success.

This is a 6-part workshop from October 2022 to March 2023. The workshop will meet once a month in person from 8 am to 12 pm and will cover the following sections during that day:

Kick off – Review pre-work prior to start of Class 1

Class 1 (OCT 25) – Clauses 0-4 (Introduction, Scope, References, Terms & Definitions and Context of the Org)

Class 2 (NOV 15) – Clauses 5 & 6 (Leadership, Planning & Support)

Class 3 (DEC 13) – Clause 7 (Operations)

Class 4 (JAN 24) – Clause 8 (Operations Cont’d)

Class 5 (FEB 21) – Clause 9 (Performance Evaluation)

Class 6 (MAR 21) – Clause 10 (Improvement and Corrective Action)

For more information or if you have any questions about the series, please contact Barbara.Ward@tmac.org