Preventive Action Process

By: Satya Kudapa


Preventive action is any proactive methodology used to determine potential discrepancies before they occur and to ensure that they do not happen. In many organizations, preventive action process is either overlooked or under-utilized. However, preventive actions can be a very useful tool and, in some cases, can help stave off crippling consequences.


Corrective and preventive actions are mechanisms an organization uses to improve their processes by identifying and eliminating causes of non-conformities or other undesirable situations. These mechanisms require systematic investigation of the root causes of identified problems or risks in an attempt to prevent their recurrence (for corrective action) or to prevent occurrence (for preventive action).


Candidates for preventive action generally result from suggestions from customers or participants in the process but preventive action is a proactive process to identify opportunities for improvement rather than a simple reaction to identified problems or complaints.


Preventive as well as corrective actions are components of good business practices whether done informally or formally. Corrective and preventive actions both include investigation, action, review and further action if so required, and hence, both fit into the PDCA (plan-do-check-act) philosophy as determined by the Deming-Shewhart cycle.


Register today for the TMAC/MANT Learn @ Lunch on Preventive Action on May 21, 2014, presented by Chris Meeks.


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